Terms & Conditions
BOOKING
Details of your credit or debit card must be made available at the time of booking. The card must be valid for the date and duration of the reservation. A deposit of the value of your first night's stay is required to secure your booking. The balance will be automatically deducted on the day of arrival. If you make a booking on behalf of a third party, you automatically assume responsibility for their reservation in accordance with all our terms and conditions. We strongly advise that you take out travel insurance to cover you if you need to cancel.
TARIFF
Room only means no breakfast is included in the stated price and may not be an option to add on during your stay.
Inc. Breakfast means breakfast is included within the stated price. We do not make any refund for the offer of breakfast not taken up
CANCELLATION
Once you have made your reservation, our agreement constitutes a legally binding contract. If you need to cancel your booking for any reason, contact us as soon as possible.In the event that you do cancel within 30 days or do not arrive on the day, you may be charged for at least the first nights charge, any other charges would be relevant to us re-letting the room(s). In the event you cut short your stay you may be charged for any losses incurred by the owners.
NON-AVAILABILITY
We reserve the right to substitute a particular room that has been booked for one at the same or a more expensive tariff without cost reduction, surcharge or compensation. In this event we would try to inform the customer of the substitution although this may not be possible at short notice. We would only cancel your booking if the accommodation became unavailable for reasons beyond our control or if it became apparent that your booking did not comply with our reservations procedures and or terms and conditions. We would offer to help find alternative accommodation. No charges would be made. Our liability does not extend beyond this.
We make no charge separately or inclusively within our tariff for WIFI facilities. Connection is not guaranteed.
ARRIVAL
Please arrive between3pm and 6pm other than by prior arrangement. You must inform us if you are delayed on the day of arrival.
DEPARTURE
Please leave your accommodation by 10am on the day of departure. Your accommodation must be paid for before leaving the premises.
DAMAGES AND BREAKAGES
You are responsible for any breakage or damage that you may cause to the accommodation or its contents. You must report any damage or breakage however caused. We do not normally charge for minor breakages; however we will charge you for damage, repairs, replacements and consequential losses if the damage or breakage is significant. Smoking in our rooms is against the law and we automatically make a charge of a minimum of £100.00 for this.
